All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then ssb-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer recieves an order confirmation or after the credit card has been authorized. if the credit card has already been authorized for the purchase and the order canceled, we will issue a credit to the original method of payment
Any cancellation made after an order has been placed, will be subject to a cancellation fee of USD 0.50 regardless of the time of the order has been placed (even it is just a second later)as the merchant processor/credit card charges us a fee for cancellations
Please note that any orders that have already been packed or shipped cannot be cancelled
Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If in Letters of your address contain Non-English Letters, you are advised to use the similar English ones instead. For example, you may change letter "?" to c
Please be advised that your shipping address cannot be revised after the order nas been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.
The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. We are not responsible for delays caused by the customs department in your country.
All orders are handled and shipped out from our warehouse in China Please allow extra time for your order to be processed during holidays and sale seasons
We processes orders between Monday and Friday Orders will be processed within 2-3 business days from the order and shipped the next day after the processing day Please note that we don't ship on weekends.
Please contact us if you do not receive tracking confirmation after 5 business days from the day you completed your payment
The price displayed on our site are tax-free in US Dollars, which means you may be liable to pay for Duties and Taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determinted by your local customs office.
Payment of these charges and taxes are your reponsibilty and will not be covered by us We are not reponsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office
If you are not happy with your purchase and wish to return an item, please contact us within 3O days from receiving your order. Please provide your order number as well as the reason for your return. Our Costumer service team will review the return request and send further instructions if the return is approved
For a list of final sale items, please see our Returns Policy .All returns must be in original condition with packaging intact
Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refund will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit be posted to your account
It you haven't received a credit for your return yet, here's what to do: Contact the bank/Credit card company It may take sometime before the refund is posted to your account